How to Reset a Chromebook: A Step-by-Step Guide

Chromebooks have become increasingly popular due to their simplicity and ease of use. However, there may come a time when you need to reset your Chromebook for various reasons, such as troubleshooting issues or preparing it for resale. In this guide, we will walk you through the step-by-step process of resetting a Chromebook.

Why Reset Your Chromebook?

There are several reasons why you might want to reset your Chromebook:

1. Troubleshooting: If your Chromebook is experiencing software issues or running slowly, a reset can help resolve these problems.
2. Preparing for Resale: Before selling or giving away your Chromebook, it’s important to reset it to remove all personal data and settings.
3. Starting Fresh: Sometimes, starting with a clean slate can improve the performance of your Chromebook.

Backup Your Data

Before proceeding with the reset process, it’s crucial to back up any important data on your Chromebook. This includes files, photos, and any other information you want to keep. You can back up your data by saving it to an external storage device or using cloud storage services like Google Drive.

How to Reset Your Chromebook

1. Sign Out of Your Google Account: Before resetting your Chromebook, make sure to sign out of your Google account. Click on your profile picture in the bottom right corner of the screen and select “Sign out.”

2. Power Off Your Chromebook: Shut down your Chromebook by clicking on the power button in the bottom right corner of the screen and selecting “Shut down.”

3. Enter Recovery Mode: To enter recovery mode, press and hold the Esc key + Refresh key (circular arrow) + Power button simultaneously. This will boot your Chromebook into recovery mode.

4. Perform a Powerwash: In recovery mode, you will see a message prompting you to insert a recovery drive. Instead, press Ctrl + D on your keyboard to initiate a powerwash (factory reset) of your Chromebook.

5. Confirm Reset: A confirmation screen will appear asking if you want to reset your device. Use the arrow keys on your keyboard to select “Powerwash” and press Enter.

6. Wait for Reset Process: The reset process may take some time as your Chromebook erases all data and reinstalls the operating system. Once completed, follow the on-screen instructions to set up your device again.

7. Sign Back In: After the reset is complete, sign in with your Google account credentials and customize settings according to your preferences.


Resetting a Chromebook can help resolve software issues, prepare it for resale, or simply give you a fresh start with improved performance. By following this step-by-step guide, you can easily reset your Chromebook and get it back up and running in no time. Remember to back up important data before initiating the reset process to avoid losing any valuable information.